Patient Resources
OUR PEAK HOURS ARE 8:00 – 10:00 AND 3:00 – 5:00.
FOR SHORTER WAIT TIMES, PLEASE VISIT US DURING NON-PEAK TIMES.
OUR PEAK HOURS ARE 8:00 – 10:00 AND 3:00 – 5:00. FOR SHORTER WAIT TIMES, PLEASE VISIT US DURING NON-PEAK TIMES.
What to Expect
Walk In
Upon arrival, you will be greeted by our friendly staff and asked to complete a brief registration form. No appointment is necessary, and we strive to see patients as quickly as possible.
Exam
One of our experienced orthopedic specialists will conduct a thorough examination to assess your condition. This may include a physical evaluation and discussion of your medical history and symptoms.
Imaging
If necessary, we will perform on-site imaging, such as X-rays, to get a detailed view of the affected area.
Diagnosis
The specialist will diagnose your condition based on the exam and imaging results and explain the findings. You will receive a clear and concise explanation of the diagnosis and any contributing factors.
Treatment
We will discuss and initiate your personalized treatment plan, which may include medication, physical therapy, splinting, or other interventions. We aim to alleviate your pain and promote healing as quickly as possible.
Schedule Follow-Up Visit
Before you leave, our staff will give you the information you need to schedule a follow-up appointment with the appropriate specialist. We are committed to providing continuous care and support throughout your recovery journey.
FAQs
These questions cover a range of common concerns and questions so that you can feel comfortable and prepared for your visit to one of our urgent care centers. If you have further questions, please get in touch with the LBJI urgent care location closest to you or our main number (219) 921-1444.
The urgent care centers at LBJI treat various orthopedic injuries and conditions. The urgent care center can evaluate and treat your condition if you have had a recent bone, joint, or muscle injury or possible sprained ankle, foot, or knee. The specialists will assess injuries to your upper extremities, such as hand, wrist, or shoulder injuries, including recent back pain. The urgent care centers also evaluate and treat sports and work-related injuries.
Walk in! Our urgent care locations do not require an appointment. Our specialists are here when you need them.
Because we do not take appointments, wait times vary. Our peak hours are 8 am-10 am and 3 pm-5 pm. Please visit one of our urgent care locations during non-peak times for shorter wait times.
Crown Point Orthopedic Urgent Care
500 East 109th Avenue
Crown Point, IN 46307
Monday - Friday: 8 a.m. - 6 p.m.
Saturday: 8 a.m. - 4 p.m.
Portage Orthopedic Urgent Care
3691 Willowcreek Road
Portage, IN 46368
Monday – Friday: 8 a.m. - 6 p.m.
Saturday: 8 a.m. - 4 p.m.
Schererville Orthopedic Urgent Care
The Crossings, 833 West Lincoln Highway,
Suite 110 Schererville, IN 46375
Monday – Friday: 8 a.m. - 4 p.m.
Please bring the following items with you:
- Current insurance card(s)
- Current photo ID
- Insurance co-payment, co-insurance, and/or deductible information, if applicable
- Current list of all medications you are taking, including the name of the medication, dosage, the frequency you take the medication, and the reason for the medication. This list should include prescribed medications, herbal supplements, vitamins, over-the-counter medications, and any medications you are allergic to.
- Medical history, including all prior treatments, surgeries, conditions, and illnesses, especially those related to your current concern.
- Emergency contact information
Your urgent care visit is billed as an office visit. If LBJI has an agreement with your insurance carrier, we will file the claim for you. Deductibles and co-payments are due at the time of your visit. We do not accept Medicaid.
We accept checks and credit cards.
If the specialist determines imaging is needed, X-rays can be performed onsite. MRIs need to be scheduled.
Our Crown Point and Portage urgent care locations are open until 6 pm Monday—Friday and Saturday from 8 am—4 pm.
If you require orthopedic care after hours, please visit your nearest emergency room.
If orthopedic follow-up care is needed, our specialists will give you the information you need to set up an appointment with one of our orthopedic physicians.
Comprehensive therapy services are available by appointment at our Chesterton, Crown Point, Portage, Schererville, and Valparaiso outpatient clinics. Our specialty-trained physical therapy experts help patients increase mobility, improve posture, and correct body mechanics through nonsurgical and postsurgical rehabilitation programs. LBJI’s physical therapy specialists work closely with you and your orthopedic doctor from evaluation to discharge. Our therapists work closely with student-athletes and the sports medicine staff at local high schools and universities within Northwest Indiana.
To schedule an appointment with one of our physical therapists, please call one of our locations below or click on the Appointment Request
- Chesterton– (219) 921-1401
- Monday & Wednesday: 7:00 a.m. – 6:30 p.m.
- Tuesday & Thursday: 7:00 a.m. – 5:30 p.m.
- Friday: 7:00 a.m. – 4:00 p.m.
- Crown Point– (219) 663-3235
- Monday – Friday: 8:00 a.m. – 5:00 p.m.
- Portage– (219) 759-4380
- Monday – Thursday: 7:00 a.m. – 7:00 p.m.
- Friday: 7:00 a.m. – 5:00 p.m.
- Schererville– (219) 921-1394
- Monday, Wednesday & Thursday: 8:00 a.m. – 5:00 p.m.
- Tuesday & Friday: 8:00 a.m. – 2:00 p.m.
- Valparaiso – Cumberland– (219) 462-4551
- Monday – Thursday: 7:30 a.m. – 5:00 p.m.
- Friday: 8:00 a.m. – 5:00 p.m.
You can request your medical records online at www.lbji.com/medical-records. LBJI provides your medical records to you at no cost and typically within five days. If you have questions about your medical records, please email us at medicalrecords@medrecsmanagement.com or call us at (219) 255-4765.
For imaging records, please call 219-200-5445 to request them.
